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Switch To Direct Deposit Leaves Child Support Payments Unclaimed

As reported on, a recent switch by the state of Kentucky to direct deposit for deliveries of child support has created an unforeseen difficulty: many people failed to file the appropriate paperwork to ensure that the funds can be delivered to their bank accounts. This has created a backlog of funds that are not being properly dispersed to parents.

Local child support offices are engaging in attempts to secure contact with those parents who have yet to file the necessary paperwork so they can begin receiving funds via direct deposit. These attempts have met with limited success so far.


People may be difficult to contact for a number of reasons. The state may have incorrect contact information, the person may have no current telephone number, the person may have moved or some other reason. In some instances, people have even believed they were being pranked rather than being contacted by the state for legitimate reasons. 

For parents who are receiving child support who may not have a bank account, there are other options by which child support payments can be delivered to you including prepaid debit cards. No matter what your situation is, if you have not been receiving the child support you expect, you should contact your local child support office.

The important issue here is to remember to maintain contact with your local child support office if you are supposed to be receiving funds from it. Administrative changes could jeopardize your ability to receive child support that you and your child deserve and need. Your child deserves all of the financial support the court determined he or she should have. 

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